Terms and Conditions - 11/10/2025

This agreement applies between you, the User of this Website, and Roamers Therapy, LLC, the owner of this Website. Your agreement to comply with and be bound by Clauses 1–2, 4–11, and 15–25 of these Terms and Conditions is deemed to occur upon your first use of the Website. Clauses 3 and 12–14 apply only to the sale of Services. If you do not agree to be bound by these Terms and Conditions, please stop using the Website immediately.

No part of this Website constitutes a contractual offer capable of acceptance. Your order constitutes a contractual offer, and our acceptance occurs when we send you a confirmation email indicating that your order has been accepted.

1. Definitions and Interpretation

In this Agreement, the following terms shall have the following meanings:
  • “Account”: collectively the personal information, payment information, and credentials used by Users to access paid content or communications on the Website.
  • “Content”: any text, graphics, images, audio, video, software, data compilations, and any other form of information appearing on or forming part of this Website.
  • “Facilities”: collectively any online tools, services, or information that Roamers Therapy, LLC makes available through the Website, now or in the future.
  • “Services”: the e-learning services available through this Website, including use of the Roamers Therapy, LLC proprietary online learning platform.
  • “Payment Information”: details required for the purchase of Services (processed securely through third-party providers such as Stripe; Roamers Therapy, LLC does not store credit card data).
  • “Premises”: Roamers Therapy, LLC, 47 W Polk St, Chicago, IL 60605, USA.
  • “System”: any online communications infrastructure available through the Website, including web-based email, chat, or message boards.
  • “User(s)”: any third party that accesses the Website and is not employed by Roamers Therapy, LLC in the course of their employment.
  • “Website”: www.roamersacademy.com and any sub-domains of this site unless expressly excluded by their own terms and conditions.
  • “We/Us/Our”: Roamers Therapy, LLC, a company registered in Illinois, USA.

2. Age Restrictions

Persons under the age of 18 should use this Website only with the supervision of an adult. Payment information must be provided by or with the permission of an adult.

3. Business Customers

These Terms and Conditions also apply to customers purchasing Services for business use.

4. Intellectual Property

  • 4.1 Except as stated in Clause 5, all content on the Website—text, graphics, logos, images, video clips, data compilations, page layout, code, and software—is the property of Roamers Therapy, LLC or its licensors and is protected by U.S. and international intellectual property laws.
  • 4.2 You may not reproduce, copy, distribute, or reuse material from the Website without our express written permission unless permitted by applicable U.S. copyright law (e.g., fair use).

5. Third Party Intellectual Property

All intellectual property rights in product images and descriptions belong to the manufacturers or licensors as applicable. You may not reproduce or reuse such material without express written consent from the owner.

6. Fair Use of Intellectual Property

Material from this Website may be reused only where permitted under applicable U.S. copyright law (fair use) or with written permission from Roamers Therapy, LLC.

7. Links to Other Websites

This Website may contain links to third-party sites. We are not responsible for their content or privacy practices and disclaim all liability for any loss arising from their use. The inclusion of a link does not imply endorsement.

8. Links to this Website

Those wishing to place a link to this Website on other sites may do so only to the home page of the site www.roamersacademy.com without Our prior permission. Deep linking (i.e., links to specific pages within the site) requires our express written permission. To find out more please get in touch with Us by email at academy@roamerstherapy.com.

9. Use of Communications Facilities

  • 9.1 When using any System on the Website you should do so in accordance with the following rules. Failure to comply with these rules may result in your Account being suspended or closed:
  • 9.1.1 You must not use obscene or vulgar language;
  • 9.1.2 You must not submit Content that is unlawful or otherwise objectionable. This includes, but is not limited to, Content that is abusive, threatening, harassing, defamatory, ageist, sexist, or racist;
  • 9.1.3 You must not submit Content that is intended to promote or incite violence;
  • 9.1.4 It is advised that submissions are made using the English language as we may be unable to respond to enquiries submitted in any other languages;
  • 9.1.5 The means by which you identify yourself must not violate these Terms and Conditions or any applicable laws;
  • 9.1.6 You must not impersonate other people, particularly employees and representatives of Roamers Therapy LLC or Our affiliates; and
  • 9.1.7 You must not use Our System for unauthorised mass-communication such as "spam" or "junk mail".

10. Accounts

  • 10.1 To access Services, you must create an Account. You agree to provide accurate, current information and keep it updated.
  • 10.2 You are responsible for safeguarding your login credentials. We are not liable for losses caused by unauthorized access due to your sharing or negligence.
  • 10.3 If you suspect unauthorized access, contact us immediately at academy@roamerstherapy.com.
  • 10.4 Violating these terms (e.g., by using offensive usernames) may result in account suspension or deletion.

11. Termination and Cancellation of Accounts

  • 11.1 Either Roamers Therapy LLC or you may terminate your Account. If We terminate your Account, you will be notified by email and an explanation for the termination will be provided. Notwithstanding the foregoing, We reserve the right to terminate without giving reasons.
  • 11.2 If We terminate your Account, any current or pending orders or payments on your Account will be cancelled and provision of Services will not commence.

12. Services, Pricing and Availability

  • 12.1 We strive to ensure all service descriptions are accurate, though variations may occur.
  • 12.2 We reserve the right to change prices or availability at any time.
  • 12.3 Payments are processed securely through third-party providers (e.g., Stripe, LearnWorlds). Roamers Therapy, LLC does not store your payment data.
  • 12.4 If prices change after you place an order but before processing, the original price at the time of order will apply.

13. Orders and Provision of Services

  • 13.1 Your order is an offer; acceptance occurs upon our email confirmation.
  • 13.2 The confirmation email will include service details, pricing, and access instructions.
  • 13.3 If your order cannot be accepted, we will refund any payment within 14 calendar days.
  • 13.4 We aim to deliver Services promptly but do not guarantee specific timelines.
  • 13.5 Once Services begin (e.g., course access granted), cancellation rights may be limited (see Clause 14).

14. Cancellation of Orders and Services

  • 14.1 You may request cancellation by emailing academy@roamerstherapy.com.
  • 14.2 Refunds may be granted if Services have not yet been accessed or provided.
  • 14.3 If Services are accessed or fully delivered, refunds may not apply except as required by law.
  • 14.4 Orders and Services cannot be canceled after 14 calendar days from the date of contract or purchase, except where required by applicable law.

15. Privacy

Use of the Website is also governed by Our Privacy Policy (www.roamersacademy.com/privacy) which is incorporated into these Terms and Conditions by this reference. To view the Privacy Policy, please click on the link above.

16. How We Use Your Personal Information (Data Protection)

All personal information is handled in accordance with applicable U.S. privacy laws (including CCPA) and, where applicable, the EU GDPR. We collect and use personal data only to provide Services, process payments, and communicate with you. We do not sell or share your personal data with third parties for marketing.

17. Disclaimers

  • 17.1 We make no warranty or representation that the Website will meet your requirements, that it will be of satisfactory quality, that it will be fit for a particular purpose, that it will not infringe the rights of third parties, that it will be compatible with all systems, that it will be secure and that all information provided will be accurate. We make no guarantee of any specific results from the use of our Service or Services.
  • 17.2 No part of this Website is intended to constitute advice and the Content of this Website should not be relied upon when making any decisions or taking any action of any kind.
  • 17.3 Whilst We use reasonable endeavours to ensure that the Website is secure and free of errors, viruses and other malware, you are strongly advised to take responsibility for your own internet security, that of your personal details and your computers.

18. Changes to the Facilities and these Terms and Conditions

We may modify the Website or these Terms at any time. Continued use of the Website after changes constitutes your acceptance.

19. Availability of the Website

We aim for reliable service but cannot guarantee uninterrupted access. We are not liable for downtime due to external factors such as network failures or maintenance.

20. Limitation of Liability

  • 20.1 To the maximum extent permitted by law, We accept no liability for any direct or indirect loss or damage, foreseeable or otherwise, including any indirect, consequential, special or exemplary damages arising from the use of the Website or any information contained therein. You should be aware that you use the Website and its Content at your own risk.
  • 20.2 Nothing in these Terms and Conditions excludes or restricts .
  • 20.3 Nothing in these Terms and Conditions excludes or restricts Roamers Therapy LLC's liability for any direct or indirect loss or damage arising out of the incorrect provision of Services or out of reliance on incorrect information included on the Website.

21. No Waiver

In the event that any party to these Terms and Conditions fails to exercise any right or remedy contained herein, this shall not be construed as a waiver of that right or remedy.

22. Previous Terms and Conditions

These Terms supersede any prior versions.

23. Third Party Rights

This Agreement is between you and Roamers Therapy, LLC. No third party shall have rights to enforce it.

24. Communications

All communications should be sent by email to academy@roamerstherapy.com
or by mail to:

Roamers Therapy, LLC
47 W Polk St, Chicago, IL 60605, USA

25. Law and Jurisdiction

These Terms and Conditions and any disputes arising under them shall be governed by the laws of the State of Illinois, USA, and both parties agree to submit to the exclusive jurisdiction of the courts of Cook County, Illinois.
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