In this Policy the following terms shall have the following meanings:
“Account”: means collectively the personal information, payment information, and credentials used by Users to access material and/or any communications system on the Website.
“Content”: means any text, graphics, images, audio, video, software, data compilations, or any other form of information capable of being stored in a computer that appears on or forms part of this Website.
“Cookie”: means a small text file placed on your computer by Roamers Therapy, LLC when you visit certain parts of this Website. This allows us to identify recurring visitors and analyze their browsing habits within the Website.
“Data”: means collectively all information that you submit to the Website, including (but not limited to) Account details and information submitted using any of our services or systems.
“Roamers Therapy, LLC”: means Roamers Therapy, LLC, 47 W Polk St, Chicago, IL 60605, USA.
“Service”: means collectively any online facilities, tools, services, or information that Roamers Therapy, LLC makes available through the Website now or in the future.
“System”: means any online communications infrastructure that Roamers Therapy, LLC makes available through the Website now or in the future (this includes, but is not limited to, web-based email, message boards, live chat facilities, and email links).
“User”/“Users”: means any third party that accesses the Website and is not employed by Roamers Therapy, LLC and acting in the course of their employment.
“Website”: means the website you are currently using (www.roamersacademy.com) and any sub-domains of this site unless expressly excluded by their own terms and conditions.
2.1 name;
2.2 date of birth;
2.3 job title & profession;
2.4 contact information such as email address and telephone number;
2.5 demographic information such as postal code, preferences, and interests;
2.6 financial information such as credit/debit card numbers (processed securely by our payment providers and not stored by us);
2.7 IP address (automatically collected);
2.8 web browser type and version (automatically collected);
2.9 operating system (automatically collected);
2.10 a list of URLs starting with a referring site, your activity on this Website, and the site you exit to (automatically collected); and
2.11 Cookie information (see Section 10 on Cookies below).
3.1 Any personal Data you submit will be retained by Roamers Therapy, LLC for as long as you use the services and systems provided on the Website. Data that you submit through any communications system we provide may be retained for up to one year after your last use.
3.2 Unless we are obliged or permitted by law to do so (and subject to Section 4), your Data will not be disclosed to any third party. This includes our affiliates and/or other companies within our group. We do not sell or rent your personal information.
3.3 All personal Data is stored securely in accordance with applicable data protection laws (including the EU GDPR and relevant U.S. laws). We take reasonable measures to safeguard your information. For more details on security, see Section 9 below.
3.4 Any or all of the above Data may be required by us from time to time to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for the following reasons:
3.4.1 internal record keeping;
3.4.2 improvement of our products and services;
3.4.3 transmission by email of informational or promotional materials that may be of interest to you;
3.4.4 contacting you for feedback or research purposes using email or telephone (no fax or postal mail). Such information may be used to customize or update the Website.
Roamers Therapy, LLC may, from time to time, employ the services of third parties for dealing with certain matters, including but not limited to secure payment processing, delivery of purchased items, search engine facilities, and email communications. For example, payment transactions are handled through trusted providers like Stripe or the LearnWorlds platform, and Roamers Therapy, LLC does not store your credit card details itself. Any Data provided to such third parties is used only to the extent necessary for them to perform the services we request, and for no other purpose. These providers are bound to process any user Data in line with this Policy and in accordance with applicable data protection laws (including the GDPR).
Please note: Our company and many of our service providers operate in the United States. If you are located outside the United States, your personal information may be transferred to and processed in the U.S. or other jurisdictions where data protection laws may differ from those in your country. In all cases, we will take steps to ensure your Data is treated securely and in accordance with this Privacy Policy.
5.1 Roamers Therapy, LLC may, from time to time, expand or reduce its business. This may involve the sale or transfer of control of all or part of Roamers Therapy, LLC. Data provided by Users, where relevant to any part of the business so transferred, will be transferred along with that part and the new owner or controlling party will, under the terms of this Policy, be permitted to use the Data for the purposes for which it was supplied by you.
5.2 In the event that any User Data will be transferred in such a manner, you will be informed in advance. When notified, you shall have the option to have your Data deleted or withheld from the new owner or controller.
6.1 Whenever you are required to submit Data, you may be given options to restrict our use of that Data. This may include the following:
7.1 You may access certain areas of the Website without providing any Data at all. However, to use all features and services available on the Website (for example, purchasing courses or accessing restricted content), you may be required to submit Account information or other Data.
7.2 You may restrict your internet browser’s use of Cookies. For more information, see Section 10 below. (Note that blocking essential cookies may affect your ability to use some features of the Website.)
8.1 You may access your Account at any time to view or edit the Data it contains. Please ensure your information is up to date, and update your details if your circumstances change. You may also manage your marketing preferences in your Account settings at any time.
8.2 You have the right to request a copy of the personal Data we hold about you, and to request that we delete your personal Data, subject to certain exceptions (for example, if we are required by law to retain it). We will respond to such requests in accordance with applicable laws (such as the California Consumer Privacy Act and the EU GDPR). Exercising these rights will not cost you money.
Data security is of great importance to Roamers Therapy, LLC. We have put in place suitable physical, electronic, and managerial procedures to safeguard and secure Data collected online. While no method of transmission or storage is 100% secure, we follow industry best practices to protect your personal information and prevent unauthorized access or disclosure.
Roamers Therapy LLC reserves the right to change this Privacy Policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the Policy on your first use of the Website following the alterations.
